Terms of Service

These Terms of Service (“Terms”) govern your use of lunarcreativeco.com and the design services provided by Lunar Design LLC, a Wyoming limited liability company. The studio, customer-service, and mailing address is 180 Celadon Street Southwest, Ludowici, GA 31316, USA.

By using the website, submitting an intake, accepting a quote, approving a scope, or paying an invoice, you agree to these Terms. If you do not agree, do not use the website or purchase services.

If you use the site or services for a company or other organization, you confirm that you have authority to bind that organization. These Terms, the Delivery & Refund Policy, the Privacy Policy, and the written quote or scope for a project are the agreement for that project. If a signed written scope conflicts with these Terms on a project-specific point, the signed written scope controls for that point.

Lunar Design LLC is a Wyoming limited liability company. The studio, customer-service, and mailing address is 180 Celadon Street Southwest, Ludowici, GA 31316, USA.

Notices, invoice questions, and ordinary studio correspondence may be sent to hello@lunarcreativeco.com or mailed to 180 Celadon Street Southwest, Ludowici, GA 31316, USA. Formation in Wyoming does not change the operating address printed on this website.

You must be at least 18 years old, or the age of majority in your jurisdiction if that is higher, to purchase services or submit a binding project request. The website is not directed to children. See the Privacy Policy for children’s privacy.

We provide fixed-price design packages and custom design projects billed by agreed milestones. Services may include brand refreshes, layout design, digital graphics, creative direction, project files, exports, and related handoff materials.

The specific deliverables, price, timeline, included revision rounds, and assumptions for each project are stated in the written quote, invoice, proposal, or scope we agree with you. Website copy on package pages is a starting description, not a guarantee of extra work.

We provide professional design services. We do not provide legal, trademark, patent, tax, accessibility-certification, or advertising-compliance opinions. You remain responsible for clearance of names, marks, claims, and regulated content you ask us to use.

NoteThe website is offered on a commercially reasonable basis. We do not promise uninterrupted access, and we may change or suspend public pages for maintenance or security.

Prices are in United States dollars unless a quote says otherwise. Current public packages are fixed-price offers in the range shown on the site. Custom work is scoped and priced in writing before it begins.

Fixed-price packages are payable before work begins. Custom projects may require a deposit and are invoiced at agreed milestones. Work begins after the scope is agreed and the applicable package fee, deposit, or first milestone payment is received.

Quotes are valid for 30 days unless the quote states a different period. A quote is an offer to perform the described work on these Terms. It becomes a project when you accept it and the required payment is received.

Listed packages can be paid on a Stripe Payment Link for the published USD amount. Custom work is quoted in writing first; after you approve that figure we send a Stripe page for the exact quoted USD total. Card numbers are entered on Stripe, not on this website. A posted charge should show the long statement descriptor LUNAR DESIGN, or the shortened descriptor/card prefix LNRDESIGN* [PRODUCT]. The text after the asterisk identifies the package or invoice and can change from charge to charge. You are responsible for applicable taxes and for bank, card, or currency fees charged by your institution. Invoices are due as stated on the invoice. Amounts more than 15 days overdue may accrue interest at the lesser of 1.5% per month or the maximum rate allowed by law, and we may pause work until the account is current.

You are responsible for providing accurate information, timely feedback, usable content, brand assets, approvals, and any rights or permissions needed for materials you provide. You confirm that text, images, logos, fonts, references, trademarks, and other materials you provide are yours to use or are properly licensed for the project.

Delays in feedback, payment, content, approvals, or materials may change timelines. If a project stays idle for more than 30 days because we are waiting on you, we may treat the current stage as accepted for scheduling purposes and invoice any work already completed.

You keep ownership of materials you supply. You grant us a limited, non-exclusive license to use, reproduce, and adapt those materials solely to quote, create, deliver, and support the project, and to maintain business records.

You are responsible for claims that arise from materials you supplied or from the way you use the finished work, including trademark clearance and statements you ask us to include.

Each package includes the number of revision rounds stated for that package or written scope. A revision means reasonable refinements to an approved direction. It is not a new concept, a new deliverable, or a change in strategy.

Additional revisions, rush requests, or scope changes require a written quote and a revised timeline before that extra work begins. We will not treat silence as approval of extra paid work.

Timelines are estimates unless a written scope expressly states a fixed date. Digital deliverables are provided electronically by email, shared link, or another agreed method. There is no physical shipment for standard design work.

You are responsible for reviewing deliverables carefully. If you do not report a defect within the agreed scope within 7 days after delivery, the deliverables may be treated as accepted for administrative purposes. That review window does not waive any non-waivable consumer right.

More detail is in the Delivery & Refund Policy.

After all amounts due for the project are paid in full, you receive ownership of the final approved deliverables created specifically for you, except for pre-existing tools, templates, methods, know-how, stock materials, third-party assets, open-source materials, fonts, or items licensed under separate terms. Those exceptions remain owned by us or the original licensor. We will tell you when a deliverable depends on a third-party license you must keep.

Preliminary concepts, unused directions, drafts, internal files, and non-selected work remain our property unless a written scope says otherwise.

Until payment is complete, we grant you a limited license to review drafts. Public use of unfinished or unpaid work is not permitted.

We may display non-confidential finished work, including your name or brand, in portfolios, case studies, social channels, or promotional materials unless you request confidentiality in writing before the project begins. If you later ask us to stop showing a piece, we will consider a reasonable request for future uses.

Each party may receive non-public information from the other. We will use reasonable care to protect confidential project information and will use it only for the project or related business administration.

Confidentiality does not apply to information that is public, already known, independently developed, or required to be disclosed by law. These obligations last for 3 years after the project ends, and longer for trade secrets for as long as they remain trade secrets.

You may not use the website or services to:

• Break the law or ask us to create work that would break the law or platform rules.
• Infringe intellectual property, privacy, or publicity rights.
• Submit malware, interfere with the site, or attempt unauthorized access.
• Scrape, harvest, or overload the site in a way that harms other visitors or our systems.
• Impersonate another person or business, or send deceptive or fraudulent materials.
• Harass, threaten, or abuse any person.
• Resell our services as your own studio without a written reseller arrangement.

You may stop using the website at any time. You may cancel a project as described in the Delivery & Refund Policy.

We may suspend or end a project or site access if you materially breach these Terms, do not pay, or ask for unlawful work, after notice where it is reasonable to give notice. On termination, you pay for work completed through the termination date, each party returns or deletes the other party’s confidential information except for records we must keep, and the sections that should survive (including intellectual property, confidentiality, payment, disclaimers, liability limits, indemnity, and governing law) remain in force.

We handle personal information as described in the Privacy Policy and Cookie Policy. Depending on where you live, you may have rights under the GDPR, UK GDPR, CCPA/CPRA, or other privacy laws. Use hello@lunarcreativeco.com or +1 (912) 915-9764 to make a privacy request. Cookie Settings in the footer opens Termly's preference center.

We will perform the services in a professional and workmanlike manner. If a delivered file is defective within the agreed scope and you tell us within the 7-day review window, we will correct it at no extra charge.

EXCEPT FOR THAT LIMITED WARRANTY, THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ANY SPECIFIC BUSINESS, REVENUE, SEARCH-RANKING, ADVERTISING, CONVERSION, LEGAL, OR REGULATORY RESULT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE WEBSITE OR A PROJECT IS LIMITED TO THE AMOUNT YOU PAID US FOR THE AFFECTED PROJECT. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

These limits do not apply to fraud, willful misconduct, or liability that applicable law does not allow us to limit. Some jurisdictions do not allow certain disclaimers or caps. In those places, our responsibility is limited to the greatest extent the law allows.

You will defend, indemnify, and hold Lunar Design LLC harmless from claims, damages, and reasonable legal fees arising out of materials you provided, your use of the deliverables, your breach of these Terms, or your violation of law or third-party rights.

We will defend, indemnify, and hold you harmless from third-party claims that the final original deliverables we created, excluding your materials and third-party assets, infringe that third party’s copyright or trade dress, provided you give us prompt notice and reasonable cooperation. This obligation does not apply to claims caused by your modifications, your combination of the work with other materials, or uses we did not approve.

Neither party is responsible for delay or failure caused by events beyond reasonable control, including natural disasters, pandemics, war, terrorism, power or internet outages, labor disruptions, illness, government actions, platform outages, or failures of third-party services. The affected party should notify the other when practical and take reasonable steps to resume. If the event continues for more than 60 days, either party may cancel the unused portion of the project, and prepaid unused fees are handled under the Delivery & Refund Policy.

These Terms are governed by the internal laws of the State of Wyoming, United States of America, without regard to conflict-of-law rules. Lunar Design LLC is a Wyoming limited liability company. The studio’s operating address for notices is 180 Celadon Street Southwest, Ludowici, GA 31316, USA.

Before either party starts a formal case, the complaining party must send written notice describing the dispute and give the other party 30 days to respond and try to resolve it in good faith.

Except for small-claims matters that may be brought in any court of competent jurisdiction where the law allows, the parties consent to the exclusive jurisdiction of the state and federal courts located in the State of Wyoming.

TO THE FULLEST EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is unenforceable as to a particular claim, that claim may proceed in court and the rest of this section still applies.

The prevailing party in a formal dispute may recover reasonable attorneys’ fees and costs to the extent a court allows.

We may update these Terms by posting a revised version on this page and changing the effective date. For a material change, we will give at least 30 days’ notice on this page before the change applies to later website use or new projects. Continued use of the website after that date is acceptance of the new Terms for later use.

A project already accepted and paid for stays under the Terms in force on the acceptance date, plus the written scope for that project, unless both parties agree in writing to a change.

• Entire agreement. These Terms, the policies they incorporate, and any written quote or scope for a project are the entire agreement for that subject and replace prior informal discussions.
• Amendments. Project changes must be in writing, including email, and agreed by both parties.
• Assignment. You may not assign these Terms without our consent, except to a successor of your business. We may assign them in connection with a merger, sale, or reorganization.
• Severability. If a provision is unenforceable, the rest remains in effect.
• Waiver. If we do not enforce a provision once, we can still enforce it later.
• No partnership. These Terms do not create a partnership, joint venture, or employment relationship. We are an independent contractor.
• Headings. Headings are for reading convenience only.
• Electronic communications. You consent to receive notices electronically at the email you give us. A notice emailed to that address or to our studio email, or mailed to the operating address, is effective when sent or delivered in the ordinary course.

Email: hello@lunarcreativeco.com

Phone: +1 (912) 915-9764

Mail and notices: 180 Celadon Street Southwest, Ludowici, GA 31316, USA

Lunar Design LLC is a Wyoming limited liability company. The studio, customer-service, and mailing address is 180 Celadon Street Southwest, Ludowici, GA 31316, USA.